Nana Robin Designs
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TERMS & CONDITIONS

Terms of Use
Access to this Site and the use of information contained on it is governed by the terms and conditions set out below. These terms and conditions are important and are for the protection of both you and us. Please take the time to read the terms and conditions carefully. By proceeding further you will be deemed to have accepted them. Please note that references to "we" means Nana Robin Designs and our subsidiaries and associates.
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General Terms
1. This Site is established in Ireland in accordance with the laws of that country and will be governed by the laws of that country. When you use the Site, you accept that your use of the Site and any information on the Site, will also be governed by the laws of Ireland and if any claim or dispute arises from your use of the Site or any of the information on it, you agree that the courts of Ireland will have exclusive jurisdiction over all such claims or disputes.
2. We have provided the contents of this Site for your information only. The distribution of information on the Site may be restricted by local law or regulation in certain jurisdictions. This information is not intended for distribution to, or use by, any person or entity in any such jurisdiction and persons accessing these pages should inform themselves about and observe any such restrictions. If you are in any doubt as to whether this Site can be lawfully used by you please do not proceed further.
3. Information about some of the products and services on this Site is subject to specific restrictions concerning the persons to whom such information may be made available. Details of such restrictions are set out on the pages to which they relate and you should read those details carefully before proceeding to the rest of the relevant page.
4. Information about some of the products and services on this Site are subject to additional Legal Notices and Warnings. These notices and warnings are important and are for the protection of both you and us. Please take the time to carefully read all Legal Notices and Warnings on the pages of this Site that you visit.
5. We have given the information on the Site in good faith. We have taken the information from sources believed to be reliable. Although we have made all reasonable efforts to ensure that all of the information on the Site is accurate at the time of inclusion, we do not represent that this is the case and it should not be relied upon as such. Please note that we may update or alter the information on this Site at any time without giving notice of the alterations. Any opinions and estimates expressed reflect our judgement at the date given and are also subject to change without notice. Accordingly you agree not to hold us responsible for any inaccuracies or omissions.
6. Please note that the sending of personal information via e-mail over the Internet may not be secure and can be intercepted by third parties or incorrectly delivered. You should not divulge personal information over the Internet unless you are using a secure or encrypted communications technology.
7. Some pages on this Site contain hypertext links to web sites not maintained by us. You are reminded that when you enter other web sites via such hypertext links, you will not be subject to these terms and conditions and you will not benefit from the protections afforded to you in using our Site. We will not be liable in any way for the content, availability or use of such linked web sites and you use such links entirely at your own risk.
8. Some of the pages on this Site contain hypertext links to web sites of business units, subsidiaries and associates of Nana Robin Designs. You are reminded that when you enter such sites, you will be subject to the terms and conditions of those sites.
9. Access to and use of this Site is at the user's own risk and we do not represent or warrant that the use of this Site or any material downloaded from it will not cause damage to property, including but not limited to loss of data or computer virus infection. In no event do we accept liability of any description including liability for negligence for any damages whatsoever resulting from loss of use, data or profits arising out of or in connection with the access, use or performance of this Site or any its contents.
10. The information contained in this Site is for information purposes only. Whilst every care has been taken in their preparation we do not make any warranties or representations as to their completeness, accuracy or reliability of the contents of this Site. We neither accept nor assume any responsibility to you in relation to the contents of this Site.
11. The contents of this Site, including these terms and conditions, are subject to change by us without notification. The information in this Site may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in this Site up to date or liability for any failure to do so.
12. Copyright in the Site, the images and the information set out on it belongs to us and may not be copied, transmitted or reproduced without our prior consent.

Making A Purchase
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unclear about any aspects of these terms, please contact us either by telephone on 00353 87 9291738 or by email hello@nanarobindesigns.com .

By placing an order via this website you are making an offer to Nana Robin Designs to purchase the goods detailed in your order upon the terms described in your order.

Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Nana Robin Designs for the sale of our products will only exist once an order has been accepted, processed and dispatched to you. Your credit/debit card will be authorised when your order is placed and processed but you will not be charged for the value of the goods until the point that they are dispatched to you. This does not affect your statutory rights.

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate and will be advised upon ordering.

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery. 

Gift Vouchers
We do not accept gift vouchers for payment on the goods purchased on our website.

Conformity of Goods
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products. Accordance with Specification: All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products. 

Stock Availability
We will endeavour to deliver the ready made products to you within 3-5 working days of your account order within the island of Ireland, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you will be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility.

Your Right to Cancel
Under the European Directive on Distance Selling you have a statutory right to return goods purchased online within 14 days of receiving your order. During this cooling off period you are entitled to receive a full refund including delivery charges. This fourteen day period begins the day after you receive the item(s) from us. You may return the item(s) by post (cost of return postage will not be refunded, we strongly recommend you use a tracking service to return goods by post). Please notify us in writing within fourteen working days of receiving item(s) that you wish to cancel your order. 

Returns Policy
If you are not entirely delighted with the products that you have chosen you may return them to us within 30 days of receipt. Goods discounted by 50% or more must be returned within 14 days from receipt of order. We will be happy to offer you a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with all of the original packaging. Items can be returned outside this period if they are found to be faulty but please take extra care to read our Caring for your Fabrics page or any specific care instructions provided with your purchase. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse.

Readymade curtains cannot be returned if the heading tape has been pulled. We do not accept returns for fabric sold by the metre or for special order items such as curtain poles (if an item is special order, it will be outlined on the product page). Return of an item is at your own cost unless the item is faulty. All bespoke handmade items cannot be returned unless there is a fault with the item/s. The above does not affect your statutory rights. 

Prices
All prices quoted on this website are accurate at the time of publication, are quoted in euro and are inclusive of Irish VAT at the current rate but exclude delivery charges. 
You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.

Trademarks
Nana Robin Designs and Nana Robin Designs logo are protected by copyright law.
Other names, trademarks and brands used on this site are the property of their respective owners.
Updated: 23rd February 2020

We Would Love To Hear From You!


Telephone

087 9291738

Email

hello@nanarobindesigns.com

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  • Home
  • Bespoke Service
  • Design & Colour Consultancy
  • Rugs and Throws
  • Headboards
  • Footstools & Ottomans
  • Lighting
  • Fabric
  • TIE BACKS
  • Wallpaper
  • Curtain Poles
  • Gallery
  • Contact